Shipping & Returns

SHIPPING POLICY

Each and every single order will be sent lovingly gift wrapped.

If you are ordering as a gift, we can include a personal hand written note and send it directly to the reci

Orders placed Monday-Friday are shipped within 24 hours.

If your order was placed over a weekend, it will be shipped the next working day.

Collection & personal delivery options in Oxfordshire, simply select this option at checkout. 

 

Orders are shipped via Royal Mail signed for: 

 

UK - free for orders over £40.00 / £4.00 for orders under £40 (delivery within 3 working days)  

International - £15.00 (delivery within 14 working days)

RETURN & EXCHANGE POLICY
We truly hope you will love your Eco Baby Boutique order. Should you need to make a return, you have 14 days to do so from the date you received it. The products must be unused, in the same condition you received them and in the original packaging. 
Return costs are at the customers expense. We cannot take responsibility for packages in transit so please ensure you obtain proof of postage.

RETURNS FOR ECO BABY BOUTIQUE PRE-LOVED LINE

You can return any used apparel item purchased from Eco Baby Boutique (new or pre-loved) within 12 months to be included for re-sale in our pre-loved line. Please email us at hello@ecobabyboutique.co.uk and we will send you a pre-paid returns label to send back your items. 

Please note this currently only applies to UK customers.

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